Frequently Asked Questions
SHIPPING AND DELIVERIES
- HOW MUCH DOES SHIPPING COST?▸
- US: Free shipping on all US orders
International: Subject to change based on destination, costs are quoted including duties at checkout.
- INTERNATIONAL SHIPPING?▸
- We offer international shipping through BorderGuru
- CAN I REMOVE/ADD/CHANGE ITEMS IN AN EXISTING ORDER?▸
- Yes, please email email@example.com as soon as possible. Once the order ships we will have to wait for you to receive your order and then treat it as an exchange.
- CAN I CANCEL AN ORDER ONCE IT HAS BEEN PLACED?▸
Yes, please email firstname.lastname@example.org as soon as possible. You can also log back into your account and cancel the order but once the order ships we will have to wait for you to receive your order and then process it as a return.
- CAN I TRACK MY ORDER?▸
Yes, after your items ship you should receive a shipping confirmation with a tracking number.
- HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?▸
US: Will be shipped via USPS, general time frame is 1-5 days
International: Varies based on destination
*Please note this timeline is subject to change at any time based on holidays, natural disasters, etc. For delays please contact the carrier with your tracking number or email us.
- DO I NEED TO SIGN FOR MY ORDER?▸
- WHAT IS ARVIN GOODS RETURN POLICY?▸
- We will facilitate returns within 30 days please write email@example.com
- WHAT IS ARVIN GOODS EXCHANGE POLICY?▸
- We will facilitate exchanges within 30 days please write firstname.lastname@example.org
- I WOULD LIKE TO STOCK ARVIN GOODS PRODUCTS▸
Please send inquiries to email@example.com along with a description of your company, and links to socials and website.
- ALL OTHER INQUIRIES▸
- Please email firstname.lastname@example.org